Customer Service Excellence Award
Prata Wala is Singapore’s home-grown chain of Indian Quick Service restaurants. The Prata Wala concept was conceived to present the best of Indian food in a trendy and casual cafe-restaurant setting. The cafe-restaurant concept meets the carrying needs of customers who may want a quick snack or feast. The quick-service concept positions the brand as “Value-for-money”.
Since its first restaurant in Aug 2009, Prata Wala has grown both in terms of size and quality. Its restaurants serve more than 1 million meals annually making Prata Wala one of the most popular Indian restaurant brands in Singapore. In 2017, Prata Wala was awarded Outstanding Brands – Indian Restaurant and the Excellent Service Award.
Prata Wala’s menu has been put together to appeal to all customer groups. It serves the best of South Indian food and North Indian favourites. Vegetarians are well-catered for with a good range of vegetarian dishes. Prata Wala is also halal-certified and has strong support from the Muslim community. The menu continues to evolve with healthier versions of Indian dishes being developed and progressively rolled out.